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Tips To Choose The Best Custom Packaging Companies

The effectiveness of your items and brand may be greatly affected by your choice of custom packaging provider. Because there are so many possibilities, it’s crucial to complete your homework and identify the business that is the greatest fit for your requirements. Here are some essential guidelines to assist you in selecting the top custom packaging companies.

  • Design and Creative Services

The design aspect is crucial when choosing a custom packaging supplier. The packaging for your goods is frequently the initial thing a buyer sees and touches. Working with a business that has great design talents is crucial. Choose a company that has an extensive array of design services available. This includes graphic design to create the visuals, prototyping to test concepts physically and 3D rendering to see digital designs. 

Having these services under one roof allows for a seamless design process. In-house designers are also preferable to outsourcing design work. Working directly with the packaging supplier’s creative team means your vision can be realized with fewer handoffs between parties. There is less chance for miscommunication which can delay things.

When meeting with potential suppliers, inquire about their design team. Find out if they employ graphic artists on staff or rely on freelancers. Getting a feel for the designers’ experience and style is insightful. Be sure to ask about turnaround times for revisions too. Many suppliers now use digital approval workflows so changes can be implemented quickly. The best allow for iterative feedback to perfect the packaging design.

  • Production Capabilities

The production capabilities that a packaging company can offer are extremely important to consider when choosing a supplier. This refers to the different types of production methods they use and the packaging materials they have the ability to work with. Key things to understand are what materials they support. This includes common packaging materials like paper, cardboard, plastics, glass, and more. 

It’s important they can produce what you need whether that be paper boxes, plastic bottles or jars, shrink wrap, etc. Their capabilities for customization should also be understood. Some focus only on standard pre-made sizes while others allow fully customized dimensions and shapes. Ensure the supplier you choose has the flexibility to produce the exact sizes and designs essential for your product lines.

Another major consideration is automation capabilities if high production volumes are required. Top suppliers will have industrial machinery that allows for efficient mass manufacturing capabilities. This ensures they can scale up as needed. You’ll also want to know details such as minimum order quantities, production timelines, and any limitations. This gives visibility into pricing breaks and ensures they can reliably meet your production timeframes.

  • Sustainability and Green Options

Businesses are picking package suppliers more and more often while taking sustainability into account. Nowadays, many shoppers are more concerned about the items’ effects on the environment. They want to back businesses who are working to cut back on waste as well as carbon emissions.

That’s why it’s important to find packaging partners that have sustainability at the forefront. Look for those using recycled or FSC certified materials in their production processes. Recycled paper and plastic helps reduce the need for virgin materials extraction from the environment. FSC certification ensures paper comes from responsibly managed forests.

Other green options include plant-based inks which are more environmentally-friendly than traditional petroleum-based varieties. Packaging processes that minimize waste generation or have achieved zero-waste certification are also beneficial. Some suppliers even work to offset their remaining carbon footprint through approved programs.

  • Packaging Testing Services

Packaging testing is an essential service that all custom packaging companies should provide. Thorough testing helps ensure packages can withstand the rigors of shipping and storage without compromising the safety, quality or regulatory compliance of their contents.

There are several important types of packaging tests that companies need to be capable of performing. Durability or performance tests like burst testing and seal strength analysis evaluate how much pressure packaging can tolerate before failing. This confirms it won’t rupture in transit. Impact or drop tests assess how well packaging absorbs shocks without allowing inner products to be damaged. Compliance testing verifies packages meet all necessary standards for features like child resistance.

It’s preferable for testing to occur in-house using an accredited lab. This allows for efficient testing of prototypes and initial production runs. It also gives quality control over the testing process. Experienced labs with a variety of testing equipment can properly evaluate packaging subjected to different conditions.

  • Customer Service and Support 

Excellent customer service and support should not be an afterthought when choosing a packaging supplier. Inquire about their communication policies, order tracking capabilities, and overall responsiveness. Ask for references you can contact to get an honest assessment of the customer experience. 

Look for businesses that offer a user-friendly online ordering and tracking system. For speedy responses to inquiries, they must to be reachable via phone, or an email, or the live chat as well. Responsive support is crucial, especially if any issues arise. The top packaging providers are committed to ensuring complete customer satisfaction.

  • Pricing and Costs

Pricing models and overall costs will vary between companies based on order sizes, materials, services, and other factors. Get clear quotes upfront for packaging samples or initial production runs so you can compare pricing. Also find out about any setup, design, or tooling fees involved. 

Look for companies with tiered pricing based on order quantities so larger production volumes result in lower per-unit costs. Ask about additional charges like rush fees, art fees, or shipping. Transparency around costs upfront helps you budget properly and avoid surprises down the line. The most competitive companies provide honest and straightforward pricing.


Doing thorough research on these key factors will help you identify the top packaging solution companies that are the best overall fit. Don’t just focus on price – consider the full range of design, production, sustainability, testing, and customer service capabilities. Finding a trustworthy long-term partner is crucial since your packaging requirements could develop and alter over time. Custom packaging may advance your brand if you work with the correct vendor.


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